I have a mobility disability, and therefore booked a disabled room, as they are better equipped for my needs. I arrive at the hotel and proceed to go to my room. Right at the far end of the hotel, far away from reception, the main lift, restaurant and refuge point. ( I cannot remember if there was a refuge point at my end of the hotel... I hope so!) please note, not all disabled people use a wheelchair, some of us are able to walk some distance but too far puts us in a lot of pain. This was one of those occasions.
I hate drinking water from the bathroom, I just don't think it's right, so the only option fir me is to boil the kettle and leave to cool. At 11pm, I desperately want a drink, but the kettle won't cool in time, my only option is the vending machine (right by the main lift) so off I pop... £1.50 for a bottle of water... That's more than 5% of the cost of my room! That's insane on any standards.
My next gripe is a bit more serious,and something I did have to file an accident report form for. Connecting the twn beds is a metal bar, only it would appear this bar was only connected to one of the beds,I caught my foot on it, sending me flying and hurting my back. Not very impressed, it's lucky I was ok, as I managed to do it once in the dark, and then once packing my things away and doing the idiot check. ( making sure you have everything)
Oh and the onsite restaurant didn't open until 6, but when you are hungry after travelling, you just have to eat. So I found the local harvester where the food was superb, and the service impeccable too.
So, while my room was cheap, the little extras certainly were not.
Everything might be premier, except the room prices.